Here are some answers to some of our commonly asked questions:
Who
uses NetStores?
- NetStores caters to
business-to-consumer retail sellers, such as those
who traditionally rely upon catalogs to reach their
customer base. We also serve businesses who sell
their products to other businesses as well as act
as an innovative distribution storefront for intellectual
material, such as, software or magazine and journal
subscriptions.
What
do I need to conduct business on the Internet?
- NetStores is your one
stop source for all your e-commerce needs. If you
have a merchant account, NetStores can provide the
shopping cart software and connect you with a gateway
provider which will put you in touch with a potentially
unlimited customer base. NetStores can integrate
this system into your existing web site or our staff
of professional web designers can help you assemble
your store from scratch.
Do
I need a merchant account to use NetStores and to
conduct business on the Internet?
- A merchant account is
necessary only if you are going to process credit
card orders over the Internet. With NetStores you
also have the ability to accept other forms of payment
such as a check, C.O.D. or a purchase order. As your
web business grows, a merchant account with Instant
Credit Card Verification(ICCV) is a cost effective
means of processing the growing number of orders
that your Web site will generate. NetStores can assist
you in obtaining a merchant account and provide the
ICCV which enables you to receive immediate payment
for purchases made from your Web site.
How
do I try NetStores?
- It's easy! You may create
a store using our test
drive. Or, give us a call. We are eager to answer
any questions and can help you open a store today.
How
will my Storefront work?
- Using NetStores, your
web site functions as an easy interactive sales and
on-line merchandising storefront. Customers locate
your store by directing their browser to your URL,
or by surveying NetStores list of vendors. Shopping
is simple. Customers browse through products on your
company's web page. Goods are collected with the
click of a mouse using NetStores flexible shopping
cart software. Purchases are then consolidated and
totaled and can be paid for immediately using NetStores
instant credit card verification capabilities. This
means money in the bank for you even while you sleep!
- NetStores also allows
your customers to pull up merchandise orders they
have already placed alleviating the time and cost
of addressing many customer service issues.
When
will my Storefront be up & running?
- Once we have received
your company information including product prices
and descriptions, you can be on-line and selling
goods in as little as 5 days!
Is
there a contract?
- Our service agreement
outlines the terms of service, but you are welcome
to cancel service at any time.
What
kind of security is used by NetStores?
- NetStores uses Secure
Socket Layer(SSL) encryption to scramble credit card
information so that customer transactions are safe
and secure.
How
do we receive orders?
- Orders may be retrieved
via database files or e-mail or directly from the
web using your NetStores password.
Can
we change our store after it has been created?
- You are free to update
your site as often as you like. Updates can be made
directly on the Internet, day or night.
Can
we get statistics about what is happening to our
store?
- Of course. NetStores
comprehensive statistical feedback will enable you
to make smart and well informed business decisions
concerning the continued growth of your e-commerce
business.
Do
we need any special hardware or software to use NetStores?
- Absolutely not. If you
are reading this page, then you have what you need.
An ordinary browser such as Netscape will allow you
to access and monitor your NetStores account. If
you intend to include images on your web site, you
may want to invest in a scanner or digital scanner.
May
I use my existing web site or is there a specific
design format required by NetStores?
- You may use the web
site you have already worked hard to assemble. Flexibility
is the key to NetStores e-commerce solution. NetStores
can integrate e-commerce into your existing site.
Your current product database can be uploaded so
that your store is up and running quickly and easily.
- If you are just starting
out, NetStores experienced web designers can help
you with your web site needs.
What
type of equipment does NetStores use?
- NetStores recognizes
the importance of having reliable technology to support
your business on the web. NetStores uses the latest
in state-of-the-art servers to keep the doors of
your e-commerce business open 24 hours a day, seven
days a week.
